This page displays an article from the Knowledge Base.
You can see the subject and the body.
An administrator can edit a knowledge base article right in the KB. Just click the "Edit" button and change the subject and/or body in the inline editor. You can also attach files, tag/untag the article, print the article or completely remove the article from the KB. You can also mark a knowledge-base article as "for technicians only". This way the article will not be shown to regular user, only the helpdesk agents, for their internal use.